Our customers

Our customers see us as an extension of their logistics team because we deliver what we promise.

A trusted partner

Leveraging our size and scale, we specialise in simplifying the complex. So if you have multiple consigning locations or a complex freight profile, it’s likely that we can add value to your business. Regardless of whether you spend $100,000 or $10 million per year on freight, we will apply our strategic and trusted approach to reduce wastage and improve efficiency in your supply chain.

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Why customers choose us

Immediate cost savings

Our expertise, independence and market leverage enable us to deliver immediate savings to your bottom line. We will improve your pricing structure and consolidate your supplier mix in a solution uniquely tailored to your needs.

Ongoing value creation

Consider us a strategic extension of your business as we analyse the data for continual process improvement opportunities and resolve any emerging shipment issues before they impact your business.

Deep, lasting relationships

We have lasting relationships with more than 100 carrier partners, which enable us to curate the optimal solution for your needs. Our national network of full-service and specialised carriers means that we can meet any need, no matter how complex.

Connected people

Our people are one of our greatest strengths. They are hard-working, agile problem-solvers who understand our customers and take great satisfaction in improving their businesses every day.

Enhancing competitiveness through continual improvement

Iconic Australian cleaning product company, Sabco, partners with efm for all their logistics requirements. Hear from their CEO about how their efm Account Manager operates as a seamless extension of their team.

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How Swisse gains end-to-end visibility with efm

Leading wellness brand, Swisse has been partnering with efm for more than 10 years. See how we created an end-to-end supply chain solution that saw a double digit increase in their DIFOT.

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Arrange an audit of your logistics solution

Take the next step in optimising your supply chain. We will meet with you to understand your objectives and challenges, then review your existing solution to identify where we could add value.