The power of personality
Personality...Some people are just born to follow certain pursuits. A reflective, introverted, deep-thinker might be the next Margaret Atwood. A maths whiz with an appetite for adventure might have their sights on becoming an astronaut. Someone with natural athleticism and bucketloads of determination could be an Olympian in the making.
Research shows that personality fit is a leading factor in job satisfaction. The better your personality and personal attributes match with your career, the more productive and satisfying your experience will be.
It’s important also to look beyond the surface-level of a potential career to the actual day-to-day duties and social interactions required. For example, regardless of how passionate you might be about coffee, the outgoing, customer-focused role of a barista might be exhausting if you’re introverted. Likewise, if you’re a good listener but prone to taking on the emotions of others, you might not be well-suited to customer service.
But if you love challenging yourself, love problem-solving and working in fast-paced and collaborative environment, you could be the right fit for a role at efm.
At efm, we are a logistics company - a forward-looking, tech-enabled sophisticated fourth party logistics company. But many of our team members come from outside of the industry. We like it that way. By recruiting people with diverse backgrounds, we get access to fresh perspectives. In an industry that is rapidly transforming, it’s important we create something new to meet current and future needs rather than relying on the legacy of times passed.
Our four cultural values are critical in shaping who we are as a business and as a team. They pervade the company and provide a guiding light for our unrelenting pursuit of excellence. Personal attributes are more individual in nature and reflect who you are and what is important to you. If your personal attributes are shared in the organisation you join, you’re more likely to find alignment with the company’s values.
What our team says
We asked three of our team members to each choose two personal attributes that they think are the most important to excel in their roles. Here’s what they had to say:
Supply Chain Consultant
Problem-solving mindset and Honesty
1. Problem-solving mindset: “I think the most important attribute is a problem-solving mindset. I’ve been with efm for nearly 1 year now and the vast difference I’ve noticed compared to previous workplaces is the approach that efm employees take to the never-ending hurdles that exist in logistics. At no point have I seen an issue arise and someone explain the issue without having a potential resolution for it; it may end up that there is no resolution in certain instances, however efm employees will always try to exhaust all options before settling on that.
2. Honesty: “The second-most important characteristic is honesty which ties hand-in-hand with the above point. In the situations I’ve been involved in where a tough subject needs to be discussed I’ve witnessed that everyone will take it head-on and lay out all the cards so there’s no guesswork or uncertainty and the result is a much more collaborative approach to resolving whatever the subject is."
Implementation Account Manager
Dedication and Determination
1. Dedication: “Dedication is about devoting your time to something because you believe in its importance. I believe dedication is a key personal attribute for working at efm and it comes in two parts: dedication to the customer and dedication to the team. Delivering results for our customers is a key part of what we do at efm but also equally as important is how we work together as a team. One of our values is Together we make a difference, and being dedicated (I believe) resonates with that value.”
2. Determination: “Thinking about determination, I understand it to be a quality of resilience and working towards a goal despite difficulties. Logistics can be at times a complex and fragmented industry and having the determination to work through and simplify that suggests you’re a good fit for efm. Another one of our values, is Near enough isn’t good enough and being determined to go that final mile, I believe would make you a good fit for efm.”
Senior Internal Account Manager
Good listening skills and Self-awareness
1. Good listening skills: “This can mean just paying close attention to the needs of the customer, not just what they are saying explicitly but also their tone, language and context clues which guide you as to the type of service they need and what will leave them feeling satisfied and likely to return. This skill can also apply to the way you take direction and feedback from leadership and how you work as part of a team.”
2. Self-awareness: “This is an important quality as it allows you to self-identify the strengths you can build and capitalise on, as well as the opportunities for growth and development. It is also vital to maintain a positive attitude to keep up with the fast pace and shifting processes which are part of the job.”
The best fit may be unexpected
If you’re seeking a new career opportunity, it’s important to consider your natural personality as well as your interests and skills to find an enduring fit. The ideal role, company or industry may be slightly different to what you first expect but taking a chance on something new can be what’s needed to find lasting satisfaction and success.
To find out more about joining the efm team visit: efmlogistics.com.au/careers
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