Who we are
efm Logistics Services is a highly reputable market leader providing unique logistics solutions. With over 200 talented professionals in the Transport and Logistics Industry our people, market leading technology and innovation is what differentiates us from the rest.
Why join efm Logistics Services?
Career development and progression
A comfortable and modern office setting
A professional environment where we challenge each other to do it better
An engaging and empowering culture
Convenient on-site parking
Don’t miss this opportunity!
To manage the performance, relationships, longevity & sustainability of efm’s SMB solutions whilst achieving revenue & gross profit budgets
As a Regional Manager you will:
Key result areas
Sales revenue, gross profit and EBT exceeding budget (management of section P&L)
Improvement of ACE/NPS score across the portfolio
Customer retention, including extending these relationships through a Service Level Agreement
Extension of revenue across portfolio through increasing portfolio of services
Improvement of quality of service externally
Improvement of quality and efficiency internally, including knowledge sharing
Employee retention rates
Develop, coach and manage a high performing team
Develop customer relationships at all levels
Identify growth and retention opportunities and once approved oversee implementation to achieve desired outcomes
Initiate and lead the process necessary for development and maintenance of business operating procedures, systems and controls
Review of account requirements/expectations ensuring that solutions provided have a balance between commercial and operational requirements.
Formulate and implement short and long-term plans in line with the strategic direction of the customer
Accuracy and timeliness of project deliverables
Understand competitive activity
Successful execution of any carrier / system changes
Ensuring the completion of monthly service review meetings
At least 5 years’ experience in Logistics, 2 of which are at a senior management level
Bachelor’s Degree preferred
Experience with Microsoft Office (proficient with MS Excel)
Track record of success in a fast paced / high growth environment
If this sounds like the role for you apply now by sending through your CV!