Who we are

efm Logistics Services is a highly reputable market leader providing unique logistics solutions. With over 200 talented professionals in the Transport and Logistics Industry our people, market leading technology and innovation is what differentiates us from the rest.

 

Why join efm Logistics Services?

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Career development and progression

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A comfortable and modern office setting

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A professional environment where we challenge each other to do it better

 
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An engaging and empowering culture

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Convenient on-site parking

 

 

Don’t miss this opportunity!

To manage the performance, relationships, longevity & sustainability of efm’s SMB solutions whilst achieving revenue & gross profit budgets

As a Regional Manager you will:

 
 

Key result areas

  • Sales revenue, gross profit and EBT exceeding budget (management of section P&L)

  • Improvement of ACE/NPS score across the portfolio

  • Customer retention, including extending these relationships through a Service Level Agreement

  • Extension of revenue across portfolio through increasing portfolio of services

  • Improvement of quality of service externally

  • Improvement of quality and efficiency internally, including knowledge sharing

  • Employee retention rates

Key responsibilities

  • Develop, coach and manage a high performing team

  • Develop customer relationships at all levels

  • Identify growth and retention opportunities and once approved oversee implementation to achieve desired outcomes

  • Initiate and lead the process necessary for development and maintenance of business operating procedures, systems and controls

  • Review of account requirements/expectations ensuring that solutions provided have a balance between commercial and operational requirements. 

  • Formulate and implement short and long-term plans in line with the strategic direction of the customer

  • Accuracy and timeliness of project deliverables

  • Understand competitive activity

  • Successful execution of any carrier / system changes

  • Ensuring the completion of monthly service review meetings

 
 

The Candidate:

  • At least 5 years’ experience in Logistics, 2 of which are at a senior management level

  • Bachelor’s Degree preferred

  • Experience with Microsoft Office (proficient with MS Excel)

  • Track record of success in a fast paced / high growth environment

 

If this sounds like the role for you apply now by sending through your CV!