Example4

Account Management

ACCOUNT MANAGER

Melbourne

 
 
 
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Don’t miss this opportunity!

We have an exciting opportunity for a Major Account Manager to join our team based in Glen Waverley. We’re looking for an energetic, driven and motivated individual to join our dynamic Victorian Team

 

Apply now

If this sounds like the role for you apply now. Send your CV and cover letter to:

recruitment@efmlogistics.com.au

 
 
 

As an Account Manager you will:

  • Determine customer’s needs and focus on our four key components: operations, quality through technology, commercials and efm customer service, to deliver customer centric and solution driven outcomes.

  • Maintain strong relationships at multiple stakeholder levels both internally and externally, understanding expectations and timelines

  • Work in close collaboration with customers to ensure they achieve project goals & timelines, ensuring service levels are met and annual NPS scores are achieved

  • Lead sales, solution and contract negotiations with assigned customers to facilitate portfolio goals and maintain customer retention

The successful candidate will have:

  • 3+ year’s work experience in an Account Manager role, preferably with a focus on Supply Chain or Logistics Management

  • Impeccable prioritisation capabilities and organisational skills

  • Exceptional presentation and communication skills (both written and verbal)

  • Data-driven mentality with proven commercial acumen and strategic thinking, including strong competence in MS Excel

  • Entrepreneurial mindset that demonstrates strong initiative and sense of ownership

  • Positive attitude toward challenges

  • Honest and values driven

  • Bachelor’s Degree preferred

 
  • Adopt a “hands on approach” to develop and administer key account plans and continuous improvement solutions aligned with corporate objectives, strategies and initiatives

  • Proactively lead the development of reports and delivery of on-site client visits on a weekly, monthly and quarterly basis to cover off tactical/strategic focuses and KPI management

  • Manage and execute administrative functions for assigned accounts, including CRM management and general administration that will enhance overall portfolio results.

 
 
 
Example

Inspired

Work with intelligent, driven people who support and inspire you.

 
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